Premier International Academy - "Taking You on Course For Success..."
PREMIER INTERNATIONAL ACADEMY - CHENNAI COURSE PROSPECTUS COURSE CURRICULUM COURSE MANUAL SUPPORT ABOUT PREMIER CONTACT PREMIER
PREMIER INTERNATIONAL ACADEMY - CURRICULUM


Unit One - General
  • Introducing Travel & Tourism.
  • A travel agent's day (Jobs handled at a travel agency)
  • Travel & Tourism Industry Careers
  • Phonetic Alphabet
  • Airline Terminology
  • Airline abbreviations
  • Twenty four hour clock, Time Differential
  • Trade Bodies & their respective roles
  • General Industry Regulations & Relations
  • Airline Two Letter Codes
  • IATA Airport and City Codes
  • Assessment One
Unit Two - Over view of Cabin Crew functions.
  • Directorate General of Civil Aviation - Regulatory Authority and its role in Cabin Crew Functions.
  • Cabin Crew Duties and Responsibilities.
  • In-flight services
  • Passenger Handling
  • In-flight medical care
  • A Day in the life of a cabin crew
  • Assessment two
Unit Three - Passenger Service Agent
  • Check-in objectives and procedures
  • Understanding a PNL - (Passenger Name List)
  • Passenger Handling
  • Weight & Balance Basics
  • Assessment Three
Unit Four - Basic IATA Fares and Ticketing
  • IATA World Geography
  • Global Indicators/ Glossary of Terms used in the Industry
  • Basic Airfare & Ticketing
  • Bank Settlement Plan
  • Multi Purpose Document
  • Assessment Four
Unit Five - Travel Agent
  • The role of a Travel Agent
  • Travel Agency Guides and Reference Materials
  • Destinations knowledge
  • Inbound and outbound Tourism
  • Cruising
  • Tours Pricing - Basics and Principles
  • Assessment Five
Unit Six - Reservations Agent
  • Understanding of a PNR (Passenger Name Record)
  • Basic entry codes used to create a computerized PNR
  • A note on CRS/GDS
  • Special Service Requests etc
  • Assessment Six
Unit Seven - Practical Session on Computerized Reservations using a GDS
  • Lab Training using a GDS
  • Assessment Seven
Unit Eight - Practical Session - Work Experience in a Travel Agency
  • A week long on hand assignment in an IATA Travel Agency
Unit Nine - Completion Course
  • Curriculum Vitae preparation
  • Letter of application
  • Communication Skills
  • Preparing for the Interview
  • Foreign Currency conversion exercises
  • Mock Exam papers
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